Colour and screen calibration
Due to varying screen colour calibration across devices, please account for a slight variance of colour. To be certain you are 100% happy with your rug and trim choices, we recommend that you order a sample box.
Custom Rug Sample cost R150 for a selection of up to 5 items.
Custom Rug Sample cost R150 for a selection of up to 5 items.
Trim samples
- Neutral swatch with 9 colours
- Brights swatch with 9 colours
- Overlocking
- The cost of the edging will depend on the rug style and size that you select. To check your price, select the “Edging” menu then choose an edging.
Lead times
Custom Rugs carry a lead time of 10 working days, allow a few extra days for delivery if your location is in an outlying area.
Pre-made Rugs will dispatch within 24 hours and delivery between 2-5 days pending on location.
Samples will dispatch within 24 hours and delivery between 2-5 days pending on location.
Contact us
For Customer Care call us on: +27 80 001 4777
Email us at: orders@yudu.co.za
Returns and refunds – CTA link to downloads
Damage - Each Yudu rug is wrapped with love and delivered in robust packaging, however should your rug arrive damaged, please email us at orders@yudu.co.za
Not what you wanted?
Pre-made Rugs can be returned within 7 days of receiving the rug, a return courier fee and handling fee will be charged.
Custom Rugs – Since our rugs are custom made, we cannot accept returns. We’ve worked hard to make the process super simple for you though so we are confident that you will love the rug you order. Buying one of our sample box’s will also help with your decision making – CTA order samples.
Not what you ordered?
We will arrange for collection and an exchange or refund.
Where do you ship
We ship to almost anywhere within South Africa.
Shipping is free but please note we require a defined delivery address to make delivery.
Shipping times and delivery options may vary based on the destination and other factors beyond our control.
At this time, we do not ship internationally.
Out of stock
Restocking timelines can vary depending on the specific rug you’re interested in we encourage you to contact us for more information.
Yudu
Promise
Free delivery anywhere in South Africa
We deliver your rug straight to your door, wherever you are in South Africa. Fast, reliable, and completely free. No hidden costs, no surprises.
One-year warranty on all rugs for peace of mind
Every rug comes with a full one-year warranty. If something goes wrong, we’ll make it right. No stress, no complicated claims.
Trade discounts for professionals
Interior designers, architects and decorators enjoy special trade pricing. Get access to exclusive offers that make your projects more profitable.
Buy Yudu Gift Cards for them
Give them the freedom to choose the rug they really want. Yudu gift cards are easy to send and even easier to love.
Rugs that Inspire.
Custom Rugs Made Simple
Choose your size, shape, colour, and finish. Designed by you, crafted by us, delivered anywhere in South Africa.
Pre-made Rugs Ready to Ship
Explore hundreds of patterns, colours, and textures. Made to add delight to your space.
Modular Rugs Made to Move
Switch up your space in seconds with Fliptile rug tiles. Easy to lay, lift, and re-style. No tools, no fuss.