Orders placed after 6 December will be dispatched from 8 January. Orders placed after 20 December will be processed from 8 January.
It's time to experience the power of personalisation under your feet.
We offer free shipping anywhere in South Africa. We aim to deliver within 5 – 10 business days to main areas.
Main Areas
Johannesburg, Durban, Cape Town, Bloemfontein, East London, George, Kimberley, Nelspruit, Pietermaritzburg, Polokwane, Port Elizabeth, Port Shepstone, Pretoria, Richards Bay, Rustenburg, Stellenbosch, Vaal.
Everywhere Else
These are the other outlying areas in South Africa, not included in the specific main areas list above. Expect a few extra days for deliveries to arrive.
Yudu is an online rug builder that allows you to customise the perfect rug for your home or office. Yudu is the easiest way for stylish comfort seekers (that’s you!) to create custom size rugs for their space. No more awkward layouts, your rug can now fit snug.
You can now design the perfect-sized rug in a few easy steps and we will deliver your custom creation directly to your door within 14 days. Browse the various carpet designs, pick one in the colour of your choice and polish it off with a trim. It’s simple really- we don’t design it, you do!
We have so many designs in great colourways for you to choose from. Yudu is the DIY rug solution that gives you the power to shop your look, size it up and create the perfect canvas for your décor space.
How delightful is it to know that your new patch of perfection will be making its way to your door within 14 days? Better still it can all be done at your fingertips!
We would love to see your Yudu rug in its new home and we’re sure our budding rug creators out there do too! Tag us in your pic (@yudurugs) and give us something to gush over, on Instagram and Facebook.
Due to varying screen colour calibration across devices, please account for a slight variance of colour. To be certain you are 100% happy with your rug and trim choices, we recommend that you order a sample box. Sample boxes cost R95 each and are redeemable against your rug purchase *T&C Apply.
Yep, of course! Each sample box is R95 and there is a limit to the number of rug samples that fit in each box, subject to your rug design selection and the number of trim swatch books you wish to receive.
Each Yudu sample box is supplied with trim and rug swatches. If you build a box ordering 1 x trim swatch book (selecting either neutral colours or bright colours) then you’ll receive 4 x rug swatches in your box. If you build a box and order 2 x trim swatches (neutral colours and bright colours) then you’ll receive 3 x rug swatches.
Our 18 trims colours are split across two swatch books – neutrals and brights.
Book of Neutrals: Jet, Iris, Chai, Coco, Chino, Veld, Treacle, Shade, Sable
Book of Brights: Frost, Blaze, Spice, Mallow, Zing, Tang, Moss, Reef, Slate
Once your order has been processed, you will receive a tracking number to track your order on http://www.aramex.co.za/. You can also get in touch with us directly on orders@yudu.co.za
Your rug is a one-of-kind design, so like all custom order décor items this will mean increased lead-times. It will take us 2 weeks to make your perfect rug and deliver it to your door, from the day your order is received.
Don’t worry, we will contact you before your order is ready for delivery. Help us to help you by making sure that you have filled out the special delivery instructions when placing your order.
Each Yudu rug is wrapped with love and delivered in robust packaging, however should your rug arrived damaged, please email us at returns@yudu.co.za
To avoid soiling we recommend that you rotate and vacuum your rug regularly. Should you discover a stain or accidental spill, we have some handy tips for you;
STEP 1: Blot or gently scrape as much of the stain residue away as possible.
STEP 2: Apply a small amount of pure acetone to white cloth and work gently.
STEP 3: Blot rug surface with clean paper towels working from the outside of the stain inwards.
STEP 4: Spray with clean water and blot to absorb remaining residue.
STEP 5: When completely dry, vacuum to restore pile texture.
Since our rugs are custom made, we cannot accept returns. We’ve worked hard to make the process super simple for you though so we are confident that you will love the rug you order. Buying one of our sample box’s will also help with your decision making so why not give that a try before finalising your order?
This is unlikely, but if there is an instance that we do not have stock available, we’ll either offer you a full refund or allow you to choose something else.
